frequently asked questions
how do you ship responsibly?
A handful of local stores pass along their boxes and packaging materials for me to reuse. Reuse is always better than recycle! Your box may look a little worn on the outside, but the inside will be full of your beautiful products.
Additionally, a tree is planted for every order shipped. This not only offsets well beyond the shipping carbon emissions for your order but also helps restore at-risk ecosystems, protect endangered species, improve soil stability and ultimately increase food supply and the overall well-being for us all.
what is the best way to store my soaps before using them?
It's best to store your soaps in a cool, dry place (so a bathroom that often gets hot and humid isn't actually ideal) and if possible keep them in a cardboard box. This helps preserve the scent but doesn't trap moisture as your bars will continue to release some moisture and become harder for a time, which also makes them last longer!
Or, for great smelling clothes, keep a bar or two in your dresser drawers!
when can I pick up my order?
Once you receive your email confirming your order is ready for pick up, come by any day between 8:00 am and 9:00 pm. If you need to pick up outside of these times, just let me know.
Your order can be found in the cooler by the front door. Quick pick up is appreciated!
will you be adding more products?
YES! I am continually working on new products and different scents. Check back from time to time to see what's new!
Do you have an idea or natural scent you'd love to be made? Let me know!
how do I use solid shampoo?
Check out this blog post and let me know if you have any other questions!
do you ship internationally?
At this time I'm unable to ship orders outside of Canada. Check back from time to time as this may change in the future.